Our phased branch reopening continues on Monday, August 24th, with the Fall River office. The hours at the Fall River branch will be as follows:
Monday – Wednesday:
Teller Line: 9:00 a.m. to 3:00 p.m.
Member Service: By Appointment Only*
Drive-Up Hours: 8:00 a.m. to 4:00 p.m.
Thursday and Friday:
Teller Line: 9:00 a.m. to 3:00 p.m.
Member Service: By Appointment Only*
Drive-Up Hours: 8:00 a.m. to 6:00 p.m.
Saturday:
Teller Line: 9:00 a.m. to 12:00 p.m.
Member Service: By Appointment Only*
Drive-Up Hours: 8:00 a.m. to 12:00 p.m.
*Member Service hours are available by appointment only for the following: loan closings, loan applications, opening new accounts, IRA transactions, and wire transfers. Should you need to make an appointment, please call your preferred branch or the main number: 508.994.9971. On Mondays, Tuesdays, and Wednesdays, the last appointment will be scheduled at 3:30 p.m.; Thursdays and Fridays, the last appointment will be scheduled at 5:30 p.m.; and on Saturdays, the last appointment will be scheduled at 11:30 a.m.
Please note the following precautions we are implementing to protect members and employees:
- Face Coverings: In accordance with state guidelines, all members, customers, vendors, and visitors must wear a face covering while inside the branch.
- Social Distancing: Please maintain a distance of at least 6-feet from employees and other members. Floor decals have been placed inside and outside the branch.
- Limited Capacity: To maintain compliance with state guidelines, each branch will have a capacity limit.
- ID Requirements: As members will be wearing masks, you will be asked for a photo ID prior to entry into the branch and again at the teller line or at a member service desk.
- Hats, Hoods, Sunglasses: As always, for the safety and security of members and employees, we request that hats, hoods, and sunglasses be removed while in the Credit Union.
Please remember that there are several ways to access your accounts and interact with us. The Alltrust Credit Union (formerly SMCU) Mobile App is an excellent way to access your accounts, transfer funds, and deposit checks. There is also online banking and telephone banking.
Now Available: Online Account Opening for Deposit Accounts! Now Existing Members and those wanting to join Alltrust Credit Union can open their accounts online. Please visit our Online Account Opening page for details.
Thank you for your patience and understanding as we all try to navigate these unusual circumstances and make the best decisions possible for our employees and members.
Our branch hours can be found by clicking here.