Alltrust Credit Union Promotes Vanessa Franklin in the Retail Department

Vanessa Franklin has been promoted to Branch Manager.

Franklin joined Alltrust Credit Union in July 2010 as a full-time Teller and over the years has held various positions within the Retail Department. Franklin is frequently involved with Credit Union initiatives including working with local schools, helping with community events, and is always enthusiastically assisting her fellow team members when needed. Prior to her recent promotion to Branch Manager, Franklin held the position of Assistant Branch Manager, assisting in both the Fairhaven and New Bedford Branch.

“Vanessa has worked immensely hard since she joined us in 2010,” stated Carmen Sylvester, President and Chief Executive Officer. “She has established strong member relationships that reflect her devotion to the Credit Union. She has earned this promotion and we are exceptionally lucky to have her on our Retail team.”

In her new role, Franklin will be managing the New Bedford branch, as well as assisting in the Fairhaven location. While she will oversee the branch operations and compliance, she will also be responsible for the branch’s growth and establishing and maintaining a high-quality service culture.

Franklin has established many relationships with her members, and she enjoys helping them in any way she can until they reach their financial goals. She resides in Dartmouth with her family and 3 dogs. She enjoys real estate and spending time with her family and friends. She also watches and cheers on her children as they play soccer.


Established in 1922, Alltrust Credit Union celebrated their 100th anniversary in November of 2022. The credit union has assets of over $300 million and provides banking services to more than 13,500 members. The main office is in Fairhaven, Massachusetts, with branch offices in Fall River, New Bedford, and Seekonk, Massachusetts. Follow Alltrust on Facebook, Twitter, Instagram, TikTok and LinkedIn. For more information, call 508.994.9971 or visit



Vanessa Franklin

Branch Manager